Support
We're here to help you get the most out of Sommar. Browse common topics below, or reach out directly — we read every message.
Email our support team
Questions, feedback, or a bug to report? Send us a note and we’ll get back to you, usually within a couple of business days.
Common questions
UV or weather isn't showing
Sommar uses Apple WeatherKit and your location. Make sure Location Services and network access are enabled for Sommar in iOS Settings, then reopen the app.
I'm not getting reminders
Check that notifications are allowed for Sommar in Settings › Notifications, and that a Focus mode isn't silencing them.
Restore a purchase
Reinstalled or switched devices? Open Sommar Glow and choose Restore Purchases while signed in with the same Apple ID you bought with.
Manage or cancel a subscription
Subscriptions are managed by Apple. Go to Settings › [your name] › Subscriptions to change or cancel Sommar Glow at any time.
Delete your data
Remove app data using the in-app controls, or delete the app to clear locally stored data from your device. See the Privacy Policy for details.
Widgets & Live Activities
Add the Sommar widget from your Home Screen, and make sure Live Activities are enabled for Sommar in iOS Settings.
Before you reach out
To help us resolve things faster, let us know your iPhone model, your iOS version, and the version of Sommar you’re running (shown in the app’s Settings). A screenshot of the issue is always appreciated.
Policies
Read how we handle your information and the terms of using Sommar.